Privacy Policy
Nebulius ("we," "us," "our") respects your privacy and is committed to protecting the personal information you provide when using our website, nebulius.com.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
When you visit or use our website, we may collect information that you voluntarily provide, including:
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Name
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Billing and shipping address
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Email address
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Telephone number, when provided
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Order and transaction information
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Information provided when contacting customer service
We may also automatically collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.
2. How We Use Your Information
We may use collected information to:
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Process and fulfill orders
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Process payments
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Arrange shipping and delivery
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Provide customer service
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Respond to inquiries and requests
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Manage returns, refunds, and exchanges
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Improve our website, products, and services
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Detect and help prevent fraudulent or unauthorized transactions
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Comply with applicable legal and regulatory requirements
3. Payment Information
Payments made through our website may be processed by third-party payment providers.
Nebulius does not intentionally store complete payment card information on our own systems when payment processing is handled by a third-party payment provider. Payment information is processed according to the applicable provider's privacy and security practices.
4. Sharing of Information
We may share information with trusted service providers when necessary to operate our business and provide services to you. These may include payment processors, shipping providers, technology providers, website service providers, and customer support services.
We do not sell your personal information as a business practice.
We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the shopping experience.
You may adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Services
Our website may use third-party services, including payment processors, analytics services, advertising services, and shipping providers. These third parties may process information according to their own privacy policies.
8. Children's Privacy
Our website is intended for adults and is not directed toward children under the age of 18.
We do not knowingly collect personal information from children under 18.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to request access, correction, deletion, or other applicable privacy-related actions.
To submit a privacy-related request, contact:
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable requirements.
Any updated version will be posted on this page with a revised "Last Updated" date.
11. Contact Us
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact:
Nebulius
Email: service@nebulius.com