Contact Us

We are here to help with questions about our products, orders, shipping, returns, and other customer service matters.

Customer Service

Store: Nebulius
Website: nebulius.com
Email: service@nebulius.com

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM

We normally respond to customer inquiries within 1–2 business days.

Messages received outside our regular business hours, on weekends, or on public holidays will be handled on the next available business day.

What We Can Help With

Our customer service team can assist with:

  • Product and sizing questions

  • Order status and order-related inquiries

  • Shipping and delivery questions

  • Return and refund requests

  • Damaged or incorrect items

  • General website and payment inquiries

For order-related questions, please include your order number in your email whenever possible so that we can locate your order and provide assistance more efficiently.

Customer Service Email: service@nebulius.com